The Courier & Advertiser (Perth and Perthshire Edition)

Tool and electric chains are truly top of the shops

RETAILERS: Morrisons collects wooden spoon in Which? survey of shoppers

- Josie clarke

Richer Sounds and Toolstatio­n have been voted the UK’s best high street shops – and Morrisons the worst – in an annual survey of consumers.

Grocer Morrisons came in at 100th place with a score of 53% in the Which? Poll, with shoppers describing it as “limited”.

In contrast, Richer Sounds and Toolstatio­n both achieved 80%, the second year running in top position for the DIY store and a rise from last year’s joint third place for the electrical chain.

Department store Harvey Nichols jumped from 21st place last year to third, with customers citing a love of its products as well as the stores themselves.

Waterstone­s returns to the top five for the first time since 2014.

Which? asked more than 10,000 consumers about their shopping experience­s at 100 major retailers, awarding scores based on satisfacti­on and the likelihood of recommendi­ng each shop.

Which? magazine editor Richard Headland said: “The best retailers, Richer Sounds and Toolstatio­n, continue to strike the right balance by selling quality products at reasonable prices. It’s a simple formula but that’s why they consistent­ly score well with shoppers in the Which? survey.”

 ?? Picture: PA. ?? Morrisons was described as “limited” in the survey.
Picture: PA. Morrisons was described as “limited” in the survey.

Newspapers in English

Newspapers from United Kingdom