Capita won’t give me an an­swer

The Daily Telegraph - Your Money - - FRONT PAGE -

I wrote to Capita a month ago re­quest­ing a cur­rent triv­ial com­mu­ta­tion lump sum pay­ment val­u­a­tion for a small pen­sion that it took more than eight months ago.

I be­gan email­ing in the au­tumn of last year and Capita’s re­sponse was al­ways that it would come back in five days’ time. I then re­sorted to phon­ing

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