Tak­ing on the mail­man

The Daily Telegraph - Your Money - - FRONT PAGE -

How can I get a case in­volv­ing Royal Mail re­viewed? JH, SUR­REY

Try the Postal Re­view Panel, which you can con­tact on­line via royal­mail­group. com and by let­ter at Freep­ost Postal Re­view Panel. This panel is out­side Royal Mail cus­tomer ser­vices and pur­port­edly ring-fenced and im­par­tial.

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