Bond de­lay led to credit card charge

The Daily Telegraph - Your Money - - READERS’ LETTERS -

We are in des­per­ate need to pay off the credit card for last month. The dead­line to pay £5,000 has come and gone. We also have a cruise booked and paid for, which we are go­ing on for five weeks.

Over three weeks ago, we phoned Pru­den­tial to ask for a par­tial with­drawal from our bonds in or­der to pay off the credit card. We were told we could do it on­line

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