Improve your passwords, shoppers warned
First pet is better than mother’s maiden name, say spy chiefs as cyber crime is predicted to hit £30m
BRITAIN’S spy chiefs have warned shoppers not to use their mother’s maiden names when signing up for customer accounts with online stores.
Dr Ian Levy, the technical director of GCHQ’S National Cyber Security Centre, warned consumers to be vigilant on Black Friday, as it emerged people could lose a record £30 million to criminals this weekend.
Dr Levy said shoppers should think twice about the information they chose to give to online retailers, especially when answering security questions, because hackers often relied on consumers failing to adequately secure their accounts, for example by using simplistic passwords.
He said: “Don’t give them your mother’s maiden name. Give them the name of your first cat. If it’s a criminal and they try and use your first cat’s name as your mother’s maiden name they are not going to get very far.”
Dr Levy also warned against signing up for accounts with retailers, advising people to use the guest option at the checkout. He said: “Try not to make an account. Unless it’s an existing relationship you’ve got with a retailer, where you want to buy stuff from them long term, I wouldn’t bother.
“Unless you have to give a retailer all your personal information, I wouldn’t, because if they are not holding it, the next time they are breached they can’t lose your data.”
He issued the advice as millions of bargain-hunters were expected to take advantage of the Black Friday and Cyber Monday sales.
Consumers reported losing a total of £16million in the run-up to Christmas last year, a 45per cent rise on 2016.
More than 15,000 people contacted Action Fraud, which is run by the City of London Police, to report having been ripped off.
Experts said they expected the total to rise this year because criminals are becoming increasingly skilled at hacking into people’s online accounts.
Many victims do not report the offence to the police, either through embarrassment or because they are able to recover their losses from banks. Estimates put the prospective figure for this year’s losses as high as £30 million, with tens of thousands of unwary shoppers likely to fall victim.
Ross Brewer, vice-president of Logrhythm, a cyber security firm, said hackers were like “wolves in sheep’s clothing”.
“In only a few short years, Black Friday has become a significant event in the British retail calendar, effectively stretching out the Christmas shopping period by a couple of weeks,” he said.
“However, it’s important to realise that retailers are not the only parties that profit on Black Friday. As merchants’ email marketing campaigns ramp up ahead of and during the Black Friday weekend, cybercriminals will also spring into action.
“Like wolves in sheep’s clothing, thousands of phishing emails offering bogus discounts will make their way into in-boxes amongst genuine offers.”
Amazon, the online retailer, suffered a major data breach this week that caused customer names and email addresses to be disclosed on its website. The company later said it had been fixed and affected customers informed.