The Daily Telegraph

Elderly to get urgent home care in two hours

Rapid response teams of NHS nurses, care workers and physios to cut A&E admissions in pilot scheme

- By Laura Donnelly Health editor

ELDERLY people who need urgent medical care will be promised a response at home within two hours, under new NHS targets.

Teams of nurses, physiother­apists and care workers will be sent to give on-the-spot help in a bid to prevent thousands of pensioners being dumped in hospital.

Health officials have said far too many vulnerable people end up in accident-and-emergency department­s, and then endure long hospital stays, for want of speedy responses to medical crises.

The NHS teams, to be piloted in seven areas, will be expected to administer immediate help.

Officials said patients found to be suffering from an infection might be given antibiotic­s, with physiother­apy for those with mobility problems, and medication reviews and help staying hydrated for other patients. As well as meeting the two-hour target, teams will be expected to ensure that within two days, those in need are given a full package of care to aid their recovery.

Patients who are admitted to hospital will also be promised that such care – which could include help washing, cooking and dressing – will be put in place within 48 hours of them being ready for discharge.

The £14million pilot scheme will be introduced to seven areas covering a population of almost seven million people, with plans to expand it across the whole country by 2023 if it proves successful. Sir Simon Stevens, the NHS chief executive, said the right work by the NHS and social care services working together, could mean many pensioners avoiding hospital altogether.

Matt Hancock, the Health Secretary, said: “Long, avoidable hospital stays can be particular­ly distressin­g for older people and can strip them of their independen­ce – something we absolutely must prevent. So we are rolling out this innovative new approach which will help treat our ageing population in the comfort of their own homes, helping them live independen­t lives for longer.”

People will be able to be referred by care workers, GPS, the NHS 111 helpline or 999 call operators.

It follows warnings that the number of dementia patients admitted to hospital via A&E units had risen by a third in five years.

Around half of all dementia patients are taken to A&E units at least once a year, with hundreds then ending up in hospital for up to a year, the NHS figures show.

The first seven teams will be: Warrington Together (Cheshire and Merseyside); West Yorkshire and Harrogate Health and Care Partnershi­p (Kirklees); Leicester, Leicesters­hire and Rutland system; Cornwall system; Buckingham­shire, Oxfordshir­e and Berkshire system; South East London system; and Norfolk and Waveney system.

Sally Copley, the director of policy and campaigns at the Alzheimer’s Society said: “Failings in our social care system mean that too often people with dementia are being admitted to hospital for avoidable emergencie­s like falls, dehydratio­n and infections.

“Once there, they can often end up stranded for long periods, confused and scared, waiting for appropriat­e social care support to be in place before they can be discharged.”

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