The Daily Telegraph

In the red for ink

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sir – Nigel Duncan (Letters, February 5) is out of luck if he thinks he can outwit the printer manufactur­ers by buying a new printer each time he runs out of ink. New printers are supplied with “starter” cartridges, which soon run out.

I have saved more than £100 per year by using the Hewlett-packard instant ink service. You pay a fixed monthly price based on your usage and they automatica­lly send you a new cartridge before you run out. Roger Holden

Richmond, Surrey

sir – Nigel Duncan is lucky he’s using only a small domestic printer.

We operate two Japanese banner printers in our business and the ink cartridges are about £70 each. The manufactur­ers include a microchip with each cartridge that acts as a sell-by date; when the unknown date arrives, a light flashes on the machine to advise that the cartridge has to be replaced, regardless of how much ink remains. Very often a half-full cartridge has to be discarded.

Manufactur­ers are making excess profits from selling ink while taking no responsibi­lity for the waste. I have written to the Department for Environmen­t, Food and Rural Affairs about the waste-ink lake but am yet to receive a reply. Brian Wilson

Glasgow

sir – Printers are sold very cheaply in order to generate profitable repeat sales of branded ink cartridges.

However, non-branded (so-called clone) cartridges are available at much lower prices. Manufactur­ers claim that such clones may damage the printer. This has never happened to me, but if it did, a cheap replacemen­t would be readily available. Alan Cox

St Clears, Carmarthen­shire

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