Volunteering hurdles

sir – I have an up-to-date DBS check and should have been easy to get operational for the NHS Volunteer Responder scheme. I was rejected, apparently because they couldn’t verify my identity. I suspect that somewhere I had used the shortened form of my first name. An email could have sorted that out immediately. If they reopen applications, I can apply again. I doubt I’ll be bothering. Jenny Furness

Doncaster, South Yorkshire

sir – If anyone uses their vehicle for deliveries, even in present circumstances, they must tell their insurance company. If it then decides to up the premium, customers should name and shame it, and jump ship at the first opportunity.

Wendy Evans

West Harptree, Somerset