The Daily Telegraph

Car buyers urged to book a slot amid rush to showrooms

- By Sam Meadows CONSUMER AFFAIRS EDITOR

CAR showrooms are expected to be so busy on reopening today that shoppers have been told to book a slot to “avoid disappoint­ment”.

Dealership­s have reopened after the Government gave them the green light to start trading on-site again.

Demand is expected to be high with research from specialist magazine What Car? suggesting that one-in-five buyers intended to make a purchase as soon as restrictio­ns were lifted.

Some dealership­s have also reported strong online sales during lockdown with those who made a purchase likely to pick up the keys in the next few days.

Robert Forrester, the chief executive of Vertu Motors, the parent company of Bristol Street Motors and other dealers, said in a statement last week: “Although appointmen­ts aren’t mandatory for sales visits, I would recommend booking in advance to avoid disappoint­ment.”

He added: “Thank you for your patience, and for working with us to ensure our dealership­s are a safe place to visit and work.” Peter Allibon, of Mazda Motors, told Car Dealer, a specialist publicatio­n: “As we come out of the lockdown I anticipate high demand for our products so I would encourage customers to contact their local dealer to book a showroom appointmen­t to avoid disappoint­ment.”

Some retailers have made bookings compulsory, particular­ly for test drives, the publicatio­n reported, while others have promoted online options.

Dealers will be enforcing strict social distancing measures when they reopen and limiting the number of people allowed inside. A spokesman for Bristol Street Motors said this meant it was possible that those without an appointmen­t could be turned away.

Bristol Street will be temperatur­e testing its staff on arrival and providing face masks to the public should they request one. Cars will be locked to reduce contact with the interiors and only opened on request. They will be cleaned after each viewing, while test drives will be unaccompan­ied.

Last month the Society of Motor Manufactur­ers and Traders reported a decline of 97 per cent for new car registrati­ons in April, the worst month on record since 1946.

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