Covid is making Londoners lose their humanity

sir – I took a sleeper train to London last week. The whole day there appalled me. Service, hospitality and kindness were all lacking, despite plenty of staff doing very little. In the name of Covid I saw people treated worse than if they were infectious.

Covid should not mean that we lose our humanity, that an elderly couple with luggage must struggle alone. The economy needs customers, but they won’t return if the experience is poor.

The redeemers of this day were black-cab drivers, who were working, friendly, courteous and helpful. Christine Dawson

Ullapool, Ross and Cromarty

sir – Most patients are still denied any visitors when admitted to hospital. Feeling unwell recently, I spent eight hours in A&E. All family support was denied. I now face further frightening investigations and the possibility of serious surgery – again alone. Being denied family support at this time is utterly inhumane.

I am a previously fit 74-year-old and feel that I and many others are being abandoned to suffer stress alone. Do we have a national health service or just a national Covid service?

Elaine Emmerson

Great Waltham, Essex

sir – Holidaying in Spain, it is easy to see why Covid numbers are increasing.

A nearby restaurant hosted a party last Friday for 30 young people. The Spanish rules limit gatherings to 10. The restaurant claimed to comply by having three tables of 10. Everyone arrived at 9pm – all suitably masked-up – but once indoors they all stood hugger-mugger, face masks removed.

Until young people start observing the Covid rules, the disease is certain to spread.

Peter Forrest

Valencia, Spain