The Daily Telegraph

Covid is mak­ing Lon­don­ers lose their hu­man­ity

- London · Spain · Valencia · Great Waltham · Valencia

sir – I took a sleeper train to London last week. The whole day there ap­palled me. Ser­vice, hos­pi­tal­ity and kind­ness were all lack­ing, de­spite plenty of staff do­ing very lit­tle. In the name of Covid I saw peo­ple treated worse than if they were in­fec­tious.

Covid should not mean that we lose our hu­man­ity, that an el­derly couple with lug­gage must strug­gle alone. The econ­omy needs cus­tomers, but they won’t re­turn if the ex­pe­ri­ence is poor.

The redeemers of this day were black-cab driv­ers, who were work­ing, friendly, cour­te­ous and help­ful. Chris­tine Dawson

Ul­lapool, Ross and Cro­marty

sir – Most pa­tients are still de­nied any vis­i­tors when ad­mit­ted to hos­pi­tal. Feel­ing un­well re­cently, I spent eight hours in A&E. All fam­ily sup­port was de­nied. I now face fur­ther fright­en­ing in­ves­ti­ga­tions and the pos­si­bil­ity of se­ri­ous surgery – again alone. Be­ing de­nied fam­ily sup­port at this time is ut­terly in­hu­mane.

I am a pre­vi­ously fit 74-year-old and feel that I and many oth­ers are be­ing aban­doned to suf­fer stress alone. Do we have a na­tional health ser­vice or just a na­tional Covid ser­vice?

Elaine Em­mer­son

Great Waltham, Es­sex

sir – Hol­i­day­ing in Spain, it is easy to see why Covid num­bers are in­creas­ing.

A nearby restau­rant hosted a party last Fri­day for 30 young peo­ple. The Span­ish rules limit gath­er­ings to 10. The restau­rant claimed to com­ply by hav­ing three ta­bles of 10. Ev­ery­one ar­rived at 9pm – all suit­ably masked-up – but once in­doors they all stood hug­ger-mug­ger, face masks re­moved.

Un­til young peo­ple start ob­serv­ing the Covid rules, the dis­ease is cer­tain to spread.

Peter For­rest

Va­len­cia, Spain

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