The Daily Telegraph

NHS app among those hit in major internet outage

- By Matthew Field

THE NHS app was knocked out of action for all 10million of its users after an internet outage hit websites and tech tools across the world.

The Covid pass service, which allows vaccinated people to travel overseas, was left inaccessib­le after a web infrastruc­ture supplier went offline with a fault just after 5pm yesterday.

Banking apps and websites including HSBC, Barclays and Lloyds all crashed in the outage that hit dozens of sites.

The problem was traced to Akamai, the world’s largest content delivery network. The network is designed to stop websites overloadin­g with traffic and to avoid bottleneck­s on the internet.

NHS Digital said: “We are aware of issues with services such as NHS 111 Online, the NHS app and services on the NHS website. These are part of the wider Akamai DNS issues impacting many organisati­ons globally.”

The NHS Covid-19 contact-tracing app was not impacted.

The outage lasted just over an hour.

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