Driven to distraction by delays at the DVLA

sir – I too have been having difficulties since applying on June 3 to renew my driving licence (Letters, August 24), which has now expired.

I completed an eye test at Specsavers but after several weeks was informed that the DVLA had not received my test report. I was asked to return to Specsavers to sign another form, so presumably my application is now once more at the bottom of the pile.

The chief executive of the DVLA, Julie Lennard, formerly worked at the National Archives. She must now have an archive resulting from complaints at the complete lack of service. Doreen Turner

Horsham, West Sussex

sir – I will be 73 in July 2022. Should I apply for the renewal of my driving licence now?

Nigel Hodder

Blandford Forum, Dorset

sir – Two months ago I posted my over-70s renewal form and licence to DVLA Swansea. As I sent it via recorded delivery I received confirmation from the post office that it had reached its destination promptly.

Since then I have heard nothing from the DVLA and it has been impossible to make contact by phone (I hung on for ages and was then cut off ) or by email (I filled a form in and at the end was asked for a number, which was supposedly sent to me when the DVLA acknowledged my application. I had received no acknowledgement or number).

I am becoming increasingly worried as I am now driving without a licence. Lucretia Williams

Bedford

sir – John D Frew (Letters, August 23) seeks to prove the status of his driving licence. This can be done on the DVLA website under “View or share your driving licence information”.

This only requires the licence number (which he would have if he is renewing) and his National Insurance number. The status of his licence will promptly be revealed and can be shared with anyone else who needs to know, such as car hire companies. Martin Hodson

Loughborough, Leicestershire