The Daily Telegraph

Pandemic may mean end of the line for paper railway tickets

- By Mike Wright

PAPER train tickets may be ditched as passengers no longer want to “handle bits of paper”, a rail minister has said.

Chris Heaton-harris told peers he wanted to replace “old-fashioned” ticket machines with digital QR and barcodes ticketing on smartphone­s.

However, he said people would “always be able to pay with cash” in some form under the future system.

He made the comments before the Lords built environmen­t select committee hearing on the Government’s coming rail shake-up. He said the pandemic had drasticall­y sped up the train system’s move to a “pay as you go” tap in rail fare system. “People have strayed away from wanting anything paper or passing paper around,” he said.

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