A sensible way to reduce NHS waiting lists

sir – The NHS attracts much criticism, but last week my appointment with a consultant at St Margaret’s Hospital in Essex, for which there was a long wait, was suddenly brought forward.

The charming lady on the telephone said that to cut waiting times they were introducing Sunday appointments, and asked if I could come on Sunday.

There were no queues and I was seen within 10 minutes. I would like to congratulate the hospital staff for applying such a simple, sensible plan. Winston Ramsey

Old Harlow, Essex

sir – Judith Woods should visit Germany (“The 49 hours in A&E that shattered my faith in the NHS to keep us safe”, Features, April 22).

My son-in-law there needs a knee replacement. On visiting his prospective surgeon last week, his need was confirmed. He was told to phone when ready to proceed and give four weeks’ notice. A week in hospital is followed by eight weeks of rehab. Albert Weager

Coleford, Gloucestershire

sir – You report (April 21) on the rise of people choosing private chemotherapy because the NHS cannot provide a timely service. Will the Government agree to refund their pay-at-the-time fees or insurance premiums?

While many of us are truly grateful for the great care and skill the NHS provides at the front line, it is still the case that it cannot achieve the timely service and high-output performance on offer in other countries.

If the Government extorts large sums from taxpayers for a health service which only partially delivers, while failing to reimburse those who have no alternative but to go private, is this not theft by the state?

Robin Colby

Bickington, Devon