Rycroft’s statement

‘We are proud to be spreading opportunity across the country’

“This story totally ignores reality. Abi is a hugely talented leader, heading up our world-class visa and passport operations. With sites spread across the UK, Abi works day-in, day-out with teams around the country delivering vital services for the British public.

“Abi’s work location has had precisely zero bearing on the current situation with passports, which has largely resulted from a drop in applications during the pandemic. Our teams are working flat out to meet the demand.

“We are proud to be spreading opportunity and talent across the country, moving away from the outdated notion that everything must be done in London.”

Matthew Rycroft, the Home Office permanent secretary, released a statement defending Dr Tierney’s practice of working from Leicestershire, 100 miles from the Passport Office headquarters