Black cab contortions

sir – The problem with black cabs (Letters, May 11) is that if you’re creaky, as I am, they are painful to get in and out of. First, a steep step up, which puts strain on the knees; handles in all the wrong places; a painful stretch to pay, bent double; and a precarious exit. It’s like going potholing.

Bolt and Uber drivers have more accessible cars, and are easier to talk to as there is no Perspex barrier. Many are kind, funny and helpful, and scrupulous about driving safely.

Virginia Ironside London W12

sir – A few years ago a friend and I were in central London. As I am not very good on my feet, we hailed a black cab.

On arrival at our destination, we tried to pay, but the driver refused, saying it would be bad form to take our money since we were his first ever fare. Lucky for him we had only travelled five miles and not 50.

Marie Blanchard Newport, Monmouthshire