The Daily Telegraph

Civil servants must be made to earn the privilege of working from home

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sir – The eight organisati­ons I’ve worked for in my career all offered a contract of employment, specifying the address at which I would be based.

Either civil servants do not have similar contracts, or their managers have ignored the rules and let employees choose where they work from (Editorial Comment, May 21).

Flexibilit­y and a “work/life balance” are laudable goals, but they must be secondary to the efficient delivery of government services to the public.

Would it not be reasonable to mandate that all civil servants will be based at the office defined in their employment contract unless a specific condition is consistent­ly met?

Employees could be allowed flexibilit­y on where they work only when predefined performanc­e benchmarks are met and customers are happy with the service they are getting. Garry Curran

Crowthorne, Berkshire

sir – Some government department­s, such as the Office of the Public

Guardian, admit they are five months behind because staff have been working from home (Report, May 20). Yet others claim that homeworkin­g has not affected employees’ work rates. Can someone explain this dichotomy? Bob Salmon

Greetham, Rutland

sir – Two recent letters (May 20) made me reflect on my 40 years on the wards.

The disequilib­rium in the work/life balance is thought to be related to “burn out” in junior doctors and is used to explain the early departure of so many from the profession.

Burn out, in my opinion, is more related to the lack of support and absence of collegiate working in modern medical and surgical practice.

Doing phone appointmen­ts, paperwork and profession­al developmen­t at home has become increasing­ly common among consultant­s. Conducting virtual ward rounds will be the final nail in the coffin of the old hierarchy that has all but disappeare­d from hospitals.

Junior doctors need support from both their peers and senior colleagues, which is best delivered not online but face-to-face in hospitals.

Medics have always needed resilience and determinat­ion. They will need even more in the lonely, isolated virtual practice of the future. John Skipper FRCS

London SW19

sir – While it is technicall­y possible in some specialiti­es for consultant­s to do parts of the job from home, if you can do it from your home, somebody else could do it from theirs – possibly in a different country and for less money.

Be careful what you wish for. Hilary Aitken

Retired consultant anaestheti­st and former BMA representa­tive Kilmacolm, Renfrewshi­re

sir – So the police don’t want to work, politician­s don’t want to work and civil servants definitely don’t want to work. W G Stafford

Trudoxhill, Somerset

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