The Daily Telegraph

Inflation threat to broadband

- By Ben Woods

HOUSEHOLDS risk being cut off from the internet as runaway inflation threatens to cause a wave of bankruptci­es among broadband networks.

Ofcom is drawing up contingenc­y plans with BT, which could take on thousands of customers if a number of the smaller suppliers, so-called “alt-nets”, begin to fail.

More than 150 BT challenger­s backed with billions of pounds of private investment have entered the market to try to capitalise on the upgrade to ultra-fast speeds.

Private equity, pension funds and sovereign wealth have been pouring money into broadband start-ups in the hope of securing steady, long-term returns from the shift to speedier connectivi­ty.

However, concerns are mounting that the fierce levels of competitio­n will begin pushing some firms to the brink, as they struggle to compete with the might of BT’S Openreach and Virgin Media O2.

An industry source said: “It seems to be a bit of a red flashing light that Ofcom is thinking about it at all. It cannot be entirely sustainabl­e when you already have big network builders.”

The small network builder Swish Fibre snapped up rival People’s Fibre out of administra­tion in December after the latter was squeezed by its competitor­s.

Analysts believe that a wave of consolidat­ion will eventually sweep through the broadband industry to create a third network operator capable of competing with Openreach.

Lutz Schuler, the chief executive of Virgin Media O2, warned in November that the nation’s broadband plans were in line with a population triple the size of the UK. Moving broadband customers can be more difficult compared to other utilities such as energy because they have to be physically switched over to a new network.

An Ofcom spokesman said: “We keep a close eye on the broadband market to make sure we know what’s happening on the ground, as part of our work to support fibre investment and protect customers.

“Usually, when a network company fails, it’s sold as a going concern and customers don’t experience a loss of service.

“In the unlikely event that a network suddenly failed and ceased to provide services, we would work with alternativ­e suppliers to help customers get reconnecte­d as quickly as possible.

“This could be through Openreach or an alternativ­e provider, depending on the circumstan­ces.”

BT declined to comment.

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