The Daily Telegraph

DVLA direct line

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SIR – Janet Milliken (Letters, September 5) is struggling to get her driving licence renewed by the DVLA. I suggest she contacts her MP.

MPS have a direct line to the DVLA and can resolve these matters swiftly. I work for one and do this almost every day. The same goes for passports. Hilary Hunter

Henley, Oxfordshir­e

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