The Daily Telegraph

Broadband lottery


sir – I have had a poor broadband service for many years, and it is unlikely to improve in the foreseeabl­e future because of where I live.

I am disappoint­ed that BT is currently advertisin­g a fast-fibre service – 50Mbps – for £24.99 per month. I currently pay £29 per month for a very slow service – about

4.5 Mbps.

I have spoken to BT about this, but my complaints have fallen on deaf ears. It is surely time that it changed its billing policy so that those with poor service pay significan­tly less. We would, of course, be happy to pay the going rate for a good service.

Hugh Lewin

Chewton Mendip, Somerset

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