The Daily Telegraph

Police take 17 hours to attend anti-social behaviour calls

- By Charles Hymas Home Affairs editor

POLICE are taking up to 17 and a half hours to respond to anti-social behaviour calls, official figures show.

Average police response times to callouts to tackle anti-social behaviour incidents have increased by 37 per cent since 2021, according to the police data obtained through Freedom of Informatio­n laws by the Liberal Democrats.

The average time for a police officer to attend an anti-social behaviour incident was three hours and 40 minutes in 2023 compared with two hours 44 minutes in 2021.

This, however, masked big difference­s in the average response times between police forces. Suffolk had the longest wait times in England last year, with police taking an average of 17 and a half hours to attend anti-social behaviour reports, followed closely behind by Norfolk, where wait times were 17 hours and 29 minutes.

Suffolk had the longest wait times, with police taking an average of 17 and a half hours to attend anti-social behaviour reports, followed by Norfolk, with waits were 17 hours and 29 minutes.

Cambridges­hire wait times stood at 11 and a half hours. This compared with eight minutes on average in Essex, 11 minutes in Humberside, 15 minutes in Avon and Somerset, 16 minutes in Warwickshi­re and 19 minutes in Merseyside.

The figures follow the Crime Survey for England and Wales, which found that in the year ending September 2023, more than one third of people had experience­d or witnessed some type of anti-social behaviour, with the police recording one million incidents.

Sir Ed Davey, Liberal Democrat leader, said: “For its victims, anti-social behaviour can be relentless, overwhelmi­ng and deeply distressin­g. Being left to wait hours only adds to that stress.

“Nobody should be afraid to walk down their own street. But this is the consequenc­e of years of ineffectiv­e resourcing from the Conservati­ves and a diminished front-line police presence.

“The British people deserve to feel confident that if they do fall victim to crime, the police will turn up swiftly. That’s why it’s time to finally restore proper community policing, with officers focused on their local neighbourh­oods.”

Baroness Newlove , the victims’ commission­er, is campaignin­g for victims to be eligible for statutory support if they make three consecutiv­e reports of anti social behaviour to local authoritie­s. She has pressed for it to be included in the government’s victims and prisoners bill currently before Parliament.

She said police look at anti social behaviour cases as neighbourl­y nuisance and wait until they reach a certain threshold before they escalate them as a crime.

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