The Daily Telegraph

Civil Service ‘afraid to discipline’ protected characteri­stics staff

- By Nick Gutteridge chief political correspond­ent

A CIVIL servant has claimed she was warned not to tackle the poor performanc­e of a colleague because they had “too many protected characteri­stics”.

The official, who works in the Home Office, told a think-tank event that superiors had warned her there could be “bad publicity” if she discipline­d the individual. She made the remarks after John Glen, the Cabinet Office minister responsibl­e for Whitehall, said he would make it easier to sack underperfo­rming mandarins.

It comes as Downing Street plans to reduce the size of the Civil Service by 70,000, to pre-covid levels, and use the savings to boost military spending.

The female Home Office official, who did not give her name, told an event held by the Reform think tank of her experience with a poorly performing official.

She said that when she tried to take formal action she was told “don’t do it, there’s too many protected characteri­stics involved in terms of bad publicity”.

Protected characteri­stics are features such as age, disability, gender, religion and sexual orientatio­n that could be cited in cases of discrimina­tion.

Mr Glen said in response to the claim that he was “alarmed at anything that encourages reticence to take forward performanc­e management”.

He added: “It’s just not right. We need to respect all the people who work in the Civil Service, whatever protected characteri­stics they have.

“But we can’t make it so onerous ... because we’re so sensitive to every single sensitivit­y that we might get wrong or be challenged on. And so I am very clear we need to put some robust guidelines around because it is important.”

In a speech at the BT Tower in central London, the Cabinet Office minister outlined plans to roll out performanc­e-related pay for civil servants.

Under the scheme mandarins who meet pre-agreed targets related to the projects they manage would be financiall­y rewarded.

At the same time, Mr Glen said he would bring forward reforms to make it easier for Whitehall to sack officials who consistent­ly underperfo­rm.

He said: “Too often, high performanc­e doesn’t get recognised, rewarded or incentivis­ed properly.

“However, our current pay structure and the absence of recognitio­n for outstandin­g performanc­e can breed significan­t issues. It not only drives talented individual­s towards the private sector for better compensati­on, but it can also fuel grade inflation, where promotions are used to circumvent government-wide pay freezes.”

Mr Glen said performanc­e-related pay will be piloted at senior levels within the Civil Service but could be rolled out on a much wider basis if successful.

He also warned that disciplina­ry processes were so difficult many department­s simply tried to move poor performers elsewhere in Whitehall.

“We simply cannot allow poor performers to go on hiding in plain sight, dragging down their hard working colleagues and hindering progress,” he added.

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