£8k Magic Box not magic at all
Pensioner’s fight for cash
An OAP is seeking compensation after paying almost £8,000 for an energy-saving system.
Superseal Home Improvements assured Annie Margaret Johnstone their Magic Heating Box would cut her bills in half.
The 84-year-old signed up because husband Billy was immobile through dementia and needed constant warmth.
The Glasgow firm charged £7,900 for the box – but savings never materialised.
Annie Margaret said: “I got concerned after getting the boiler serviced by British Gas. They told me it wasn’t saving anything and might even be costing me money.
“They said the box wasn’t doing anything the boiler wouldn’t do anyway.”
Annie Margaret’s daughter Sandra and and son-in-law John demanded a refund from company bosses – but failed.
Then Billy passed away in January – and Superseal Home Improvements went bust in March. Now Annie Margaret’s last hope is through consumer champion The Judge in our sister paper the Sunday Mail.
She added: “The company was very persuasive and I was very stupid. I did phone up to cancel but I was told I would have to pay anyway so I just went ahead.
“I thought the box would be worthwhile because Billy was ill and could not walk. The heating was constantly on summer and winter because he felt cold.
“Trying to save energy was a priority but I did not notice any reduction in fuel bills. I would warn other people receiving similar offers to be very cautious.”
A spokesman for insolvency firm MLM Solutions, which is winding up the Superseal company, said: “The company ceased trading prior to our appointment.
“There were no assets and no funds in the case. Unfortunately, there will be no dividend to any creditors.”
However, a capital firm through which Annie Margaret paid the loan for the system has agreed to review her case.
Let down Annie Margaret shelled out for savings system