Loss of information office ‘short-sighted’
Sir – In a pre-Easter break our family slipped away from Thirsk in North Yorkshire to one of our favourite haunts, Kirkcudbright.
On the first evening of our stay I walked down to the tourist information office, by the harbour where the sea-fishing boats tie up, only to find it closed.
Not just shut up for the day, but closed down, empty counters and display racks visible through the picture windows. I was surprised. Your lead story “our tourism chiefs have to do better” reflects the views of local people I spoke to, and mine.
I gather that Visit Scotland closed it in February, along with other similar offices, leaving just one running in Dumfries.
Dumfries may look a logical place to keep the tourist office going but frankly it isn’t where tourists come, unless they want to inspect the closed shops.
Holiday makers want to see the coastline, the harbours, the forests, and go walking or cycling, or, in Kirkcudbright, enjoy the colours of the houses and the legacy of the Scottish painters such as E A Hornel who lived and worked here.
In Thirsk we have a thriving tourist information office, manned by a dedicated bunch of volunteers who are a mine of information for visitors and local people alike, and to see a tourism organisation close down such an important asset seems at least short-sighted.