The Herald

Dixons Carphone bosses confident firm will bounce back from ‘trough year’

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TOUGH high street retail conditions mean difficult times lie ahead for Dixons Carphone, with significan­t losses in its UK and Ireland business, but experts say the copmpany is on track for a turnaround.

The phone and electronic­s retailer said it expects to lose £90 million in the UK and Ireland this year, in line with previous guidance.

Meanwhile, the results showed that, whereas pre-tax losses were slashed from £440m to £86m, when stripping out the effects of new reporting standards, profit more than halved, to £24m from £60m.

Revenue dipped 4% to £4.7 billion. On a like-for-like basis it was down 1%. But analysts and investors reacted well to what on the face of it could have been poor results.

Shares were trading up 1.4% at 133.8p shortly after markets opened yesterday.

John Moore, senior investment manager at Brewin Dolphin, said Dixons Carphone’s headline-grabbing loss doesn’t tell the full story.

He said investors will be unsurprise­d by the results, after management put out signals earlier this year.

And those watching the business will take heart in online growth – up 11% in electrical, cost savings and customer satisfacti­on.

Mr Moore said: “There is undoubtedl­y a tough period ahead for Dixons Carphone, and an increasing­ly difficult retail environmen­t will be of little help – but it seems the company will be a survivor where others may not.”

However, the mobile business is dragging down the group, as is the UK and Ireland operation, where it expects to make significan­t losses this year before hopefully bouncing back.

The 2021 financial period is expected to be the “trough year”, the firm said, before hopefully breaking even in its mobile wing in 2022.

“We’re on track to deliver what we promised this year, and with our longer-term transforma­tion,” said chief executive Alex Baldock.

He added: “Good progress, yes, but all of us at Dixons Carphone are shareholde­rs, and conscious that our business is still nowhere near its full potential.”

 ??  ?? Dixons Carphone has suffered losses in a tough retail climate
Dixons Carphone has suffered losses in a tough retail climate

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