The Herald

Mental health hotline to help NHS workers

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THE NHS has launched a mental health hotline to offer support to hundreds of thousands of health workers on the frontline in the fight against coronaviru­s.

Anyone needing help with the pressures they are facing will be able to call or text a free number staffed by more than 1,500 trained volunteers.

The volunteers, including from Hospice UK, the Samaritans and Shout, will listen to NHS staff and give psychologi­cal support to those in need as well as offering advice.

Staff can also be signposted to further support, such as financial assistance or specialist bereavemen­t and psychologi­cal services.

The phone line will be open between 7am and 11pm every day and the text service will be 24/7.

Prerana Issar, chief people officer for the NHS, said: “We need to do everything we can to support our incredible NHS people as they care for people through this global health emergency. That’s why we have developed a range of support for all NHS staff, from one-to-one mental health support to a sympatheti­c voice to confide in.

The NHS has also partnered with Headspace, Unmind and Big Health to offer free apps to staff. The apps include areas such as guided meditation, practical help with anxiety and help with sleep problems.

Danny Mortimer, chief executive of NHS Employers, said: “It’s extremely heartening to see this kind of support will be available to teams.

“As the pandemic continues, our people will face new and growing challenges on a daily basis, and it’s therefore more important than ever that they are able to access resources to help them manage their wellbeing.”

The number is 0300

131 7000; staff can also text FRONTLINE to 85258.

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