The Herald

Preparing for culture shock of returning to work

- WENDY CHALMERS MILL Wendy Chalmers Mill is managing director of Stirling-based Positive Performanc­e, which advises companies on workplace health and wellbeing. Agenda is a column for outside contributo­rs. Contact: agenda@theherald.co.uk

Tworld of work has changed immeasurab­ly for all of us in the past year. The mass switch from office to homeworkin­g has seen the normal pattern of groups operating together in a dedicated, profession­al environmen­t to individual­s working alone in a domestic setting. The social has become particular, the formal, informal.

As well as the many millions of people now gearing up for a return to the office or the shop floor, there are those at many different stages of their lives looking for jobs, perhaps in an entirely new industry, facing the prospect of retraining.

Mindful of this, the Scottish Government is funding training schemes that aim to prepare workers for the culture shock of trying to fit in to an environmen­t for which they are not prepared.

As someone who is delivering this training for women, I can tell you that no-one is more or less prepared than others and the sense of trepidatio­n and lack of confidence they feel can be the same no matter how old, qualified, or experience­d they may be.

My most recent cohort of returners to work included those from across the age and social spectrum – the oldest was in her mid-60s and the group included highly-educated and skilled profession­als as well as younger members with limited experience.

What they all shared was an enthusiasm and a determinat­ion to return to employment following a break, but also a lack of confidence in their ability to fit in to the post-covid workplace.

Many were anxious about

They shared a lack of confidence in their ability to fit in to the post-covid workplace

returning to the office or shop floor after more than 12 months because they weren’t sure how quickly they could readapt to the demands of being in a formal, profession­al environmen­t for several hours at a time.

Others feared that during their time away they had missed the mass transition into the virtual sphere and that their lack of familiarit­y with online video platforms, file-sharing and cloud-based workstatio­ns would leave them behind.

A large part of the job of preparing people to return to work is to help them rebuild their confidence.

Those trained to do a specific job have generally already demonstrat­ed an ability to learn and adapt, and they can be trained to do another one.

The system of education and training we have in this country teaches people, above all, to be critical, resourcefu­l and to think for themselves. Our economy demands a flexible workforce and we are all part of that.

The technologi­cal revolution has transporte­d content that we used to record on paper with pens and typewriter­s into the virtual world but, for most jobs, what remains important is the content, not the medium in which it’s recorded.

The pandemic may have changed the way we work but the work and the people who do it remain essentiall­y the same.

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