How was I signed up to these clubs?
Ms D.P. writes: In April, I placed an order with catalogue company Easylife. Since then I have had sums ranging from £18 to £60 taken from my credit card. I only have the state pension to live on, so am not happy. I know Easylife offers membership of clubs for things like motoring, but I have not signed up for any.
YOU signed up for more than you thought. Easylife offers trial membership of various schemes, but if you do not cancel in time your trial ends and you are fully charged.
Easylife tells me you joined its Travel Club, subscribed to its lifestyle magazine Perx, and became a member of its Gardening Club, all with regular payments. Easylife has cancelled these and taken you off its mailing list, and is refunding a total of £173 to your credit card.