Infuriating M&S takes the biscuit

AMONG the most infuriating things about this time of year are the junk emails offering ‘memories of 2020’. First, I want to remember very little about this year, thank you very much. Second, they can be an uncomfortable insight into our shopping habits. For example, a friend got an email from M&S. Accompanied by a winking Percy Pig, it said she’d used her Sparks card 73 times this year, redeemed 13 special offers … and was hailed a ‘superstar shopper’, being the 17th biggest buyer of biscuits at her local branch. Trust me, M&S: that’s something no woman wants to be reminded of.