The Mail on Sunday

StanChart deal to give 95,000 staff an office closer to home

- By Neil Craven

STANDARD CHARTERED has signed a global deal that will allow staff to work away from central offices in one of the biggest steps towards permanent flexible working at a major financial firm.

The agreement with serviced office network IWG allows the London-based bank’s 95,000 employees access to 3,500 offices around the world for a trial period of 12 months. This will give them the option to work in more convenient locations closer to home while benefiting from office facilities.

It follows comments from HSBC’s chief finance officer Ewen Stevenson in October that its 230,000 staff could adopt ‘hybrid working’ practices including ‘two or three days in the office, two or three days at home’ in future.

A l eaked memo revealed in November that Standard Chartered was considerin­g providing ‘ near home’ work locations for staff that could gradually increase numbers working flexibly by 2023. Chief financial officer Andy Halford also recently said he believed that soon ‘the word “office” will become a bit of a thing of the past’.

In a statement sent to The Mail on Sunday l ast night announcing details of the new plan, Halford said: ‘ There are many positive opportunit­ies for productivi­ty, employee experience, and inclusivit­y from flexi-working.

‘However, our enforced absence from the office has highlighte­d the benefits that we and our clients get from face-to-face interactio­ns, the value of physical workspaces and the important role of the workplace for our wellbeing.

‘We hope this partnershi­p will provide suitable alternativ­es to working from home and from the office, enabling our employees to work closer to clients, colleagues and their teams, as well as reducing commute time, travel costs and our individual and collective carbon footprint.’

Mark Dixon, founder and chief executive of IWG, said firms have been taking ‘a gradual step towards hybrid working’ but Standard Chartered were moving to a more ‘radically employee centric approach’.

He added: ‘One of the biggest pain points identified by workers globally is the commute and Standard Chartered – by acknowledg­ing the importance of helping employees achieve a better work-life balance as well as significan­tly reducing their carbon footprint – is demonstrat­ing a modern, forward-thinking outlook, that shows they are in touch with their people’s needs.’

London’s financial institutio­ns were among the first to get staff to work from home when the crisis hit. In a recent survey, the proportion of investment banks preparing to allow staff to work remotely for at least some of the time after the pandemic rose to 75 per cent in September. That compared with 42 per cent in June, according to a survey of 250 financial services organisati­ons in London by Worldpay owner FIS.

Lloyds Banking Group, which owns Halifax and Royal Bank of Scotland, has had around 50,000 of 68,000 working from home. It is understood to have given some branch staff the option of working from home permanentl­y.

City advisory firm Deloitte, which employs 19,000 people in the UK, said last year it was not going to renew property leases at four of its 50 offices and said the rest would be constantly reviewed. This meant that 500 staff would have the opportunit­y to work remotely full-time.

Financial firms are also driven by a desire to recruit talented staff attracted by increased flexibilit­y.

It is also likely some companies will seize the opportunit­y to drive cost savings and could mean some offices close or are sub-let.

German giant Deutsche Bank and US investment bank JPMorgan Chase have both said they are considerin­g permanent increases in flexibilit­y.

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