Patient tags to cut huge bill for NHS no-shows

HOSPITAL patients could be given tracking bracelets to help them avoid missing appointments.

The Mail on Sunday can reveal that telecoms giant BT is working with t he NHS t o develop t he technology to ‘ tag’ people and equipment in hospitals so their l ocations can be monitored at all times.

Doctors and nurses would also wear bracelets, while artificial intelligence would be used to predict when someone was likely to miss an appointment – for example, because they were in the wrong part of the hospital for a scan.

Their appointment might then be rescheduled, freeing up staff and equipment to treat other patients.

Data from NHS Digital showed that 7.7 million appointments were missed by hospital outpatients in 2019-20, costing the health service an estimated £920 million. BT chief executive Philip Jansen told the MoS that missed appointments were ‘just too costly’ to the NHS and the system needed to be made more efficient.

‘ The changes if people made t heir appointments and t here weren’t logistical hiccups are massive,’ he said.

‘Every doctor, every nurse, every piece of equipment, every bit of machinery is tagged.

‘We want to test it, prove it, and then use that as a model for the future. It’s really, really exciting.’

Last year, a hospital in Putney, South- West London, introduced BT sensors to save staff time by monitoring the location of equipment such as wheelchairs, as well as room and fridge temperatures.