Calor Gas customers get cold treatment
SHORT supply of bulk Calor Gas is putting a freeze on supplies for customers, writes Kathie Griffiths.
Problems with oil refineries and a major pipeline bringing the fuel to the mainland has created exceptional circumstances, leaving some off-grid bulk gas customers in rural communities across Argyll without gas or with worrying low levels.
One of those customers is 72-year-old Ronnie McCord from Dalavich. He contacted The Oban Times after giving up trying to call Calor Gas for help. He said: ‘I’m totally out. I started trying to ring them when I had 13 per cent left – but that was six weeks ago. I’ve got no hot water but I do have a multi-fuel stove to put on at night. It’s like an ice-box upstairs though.’
A Calor Gas spokesperson said recent atrocious weather had hampered efforts to bolster supplies in Scotland, although problems have been UK-wide, adding: ‘It is going to take us a few weeks to catch up with the backlog but we are doing our best. Our advice is for any customers with 25 per cent or less left to give us a call. We will get out to them, but we need plenty of notice. The sooner we know, the better. In the meantime, people should use what they have sparingly.
For advice, call Calor Gas on 08081 495332.