NEW LOW FOR SCAN­DAL-HIT HOS­PI­TAL Cops called to ward af­ter mum’s ‘weeks of ne­glect’

The People - - NEWS FEATURES - Mar­tyn Halle and Amy Sharpe

A PA­TIENT’S fam­ily called po­lice to a scan­dal-hit hos­pi­tal, ac­cus­ing staff of “di­abol­i­cal care”.

Mum-of-three Deb­bie Petinou, 59, had com­plained she was left in soiled clothes for three hours fol­low­ing “weeks of ne­glect” that left her with “hor­rific blis­ters” from sit­ting for so long.

One of her daugh­ters – fed up af­ter re­peat­edly beg­ging nurses at North Mid­dle­sex Hos­pi­tal to help her keep the 22-stone di­a­betic clean – snapped and rang po­lice in de­spair.

A rel­a­tive said: “You reach a point where you think no­body is do­ing any­thing and you have to in­volve some­one else. Deb­bie’s daugh­ters had made sev­eral com­plaints to the duty ma­tron.

“The po­lice have se­ri­ous crimes to investigate but some­one has to pro­tect the vul­ner­a­ble. They took the mat­ter se­ri­ously and in­ter­viewed Deb­bie at the hos­pi­tal. Half an hour af­ter they were called, staff fi­nally cleaned Deb­bie up. Her care has been di­abol­i­cal.”

Scot­land Yard con­firmed an of­fi­cer in­ter­viewed Deb­bie on Au­gust 21 but recorded no crime or im­me­di­ate dan­ger to her. De­tails were passed on to the lo­cal au­thor­ity’s adult so­cial care team.

The rev­e­la­tion comes days af­ter a Care Qual­ity Com­mis­sion in­spec­tion found the hos­pi­tal had lacked safety, ef­fec­tive­ness, re­spon­sive­ness and lead­er­ship in fail­ing to pre­vent a num­ber of tragedies. As­ton­ish­ingly it had scored “good” in car­ing.

Speak­ing from her hos­pi­tal bed, Deb­bie said: “I got to the end of my tether. It wasn’t the first time I’d been left for hours.”

She was ad­mit­ted in July over pres­sure in her eyes. The rel­a­tive said Deb­bie’s daugh­ters fre­quently had to clean her up af­ter she de­vel­oped a sick­ness and di­ar­rhoea bug, claim­ing staff some­times re­fused to help. She said: “One time they cleaned her and put her dirty bed clothes in the toi­let to be taken away. They were still there 24 hours later.

“One of her daugh­ters begged for more help – but a nurse put her hand up and told her to shut up.” The rel­a­tive claims the nurse was dis­ci­plined, but al­lowed to re­main on the ward.

In­flamed

was read­mit­ted. The rel­a­tive said: “We be­lieve she was dis­charged too soon. She had two physio ses­sions and it wasn’t enough. Her legs were still in­flamed and she’d been im­mo­bile for nearly a month.”

Deb­bie is now is ex­pected to go home next week. A hos­pi­tal spokesman said: “Se­nior nurs­ing staff have met the pa­tient and her fam­ily sev­eral times dur­ing her stay and all con­cerns raised were ad­dressed at the time. The Trust can con­firm no for­mal com­plaint was raised.”

A Met Po­lice spokesman said: “Po­lice re­ceived a call from a con­cerned res­i­dent re­gard­ing the care of a pa­tient at a North Lon­don hos­pi­tal on Au­gust 21. Of­fi­cers at­tended. Fol­low­ing as­sess­ment, a re­fer­ral has been made to Haringey and En­field Adult So­cial Care.”

Last week the Sun­day Peo­ple re­vealed a cat­a­logue of blun­ders at North Mid­dle­sex – nearly two years af­ter it was or­dered to im­prove. Among the fail­ings were the deaths of three ba­bies, a can­cer pa­tient be­ing starved of oxy­gen and a child suf­fer­ing brain dam­age.

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