Know your rights This week: Warranties

I’M often asked whether consumers have rights after a warranty has expired. The simple answer is NO. But here is what else you need to know: WHAT IS A WARRANTY?

A written guarantee promising to repair or replace inside a set period.

WHY ARE THEY USEFUL?

They are a quick route to resolving an issue with faulty goods because the maker has agreed to repair any issues.

DO I HAVE INFERIOR RIGHTS IF I HAVE NO WARRANTY?