Progress made over concerns

I refer to the article on page 18 of last week’s Peterborough Telegraph ,“GP Practice is still inadequate”.

You report that the Grange Medical Centre remains in special measures following a second inspection by the Care Quality Commission, (CQC).

As the Chair of the Patient Participation Group (PPG) which represents the patients of this practice, I can report that although patients remain concerned about these reports we are pleased that progress has been made towards meeting C QC concerns.

The PP G has met on several occasions with clinicians and managers at the Practice as well as CQC to discuss the issues raised and offer our support.

In addition we have had contact with NHS England.

We are pleased to note the additional support the Practice is now receiving from the Royal College of Physicians (RCGP), the employment of another highly skilled and experienced Doctor and further support from an additional manager.

We are determined to assist in any way we can to enable business to return to normal at this much valued Practice.

Our expectation is that everyone involved in the Grange – doctors, managers, regulators, commissioners and PPG will work together to ensure any outstanding matters are addressed swiftly and normal service can be resumed.

The Grange is a much loved local Practice that has served patients well over many years and we would not wish this to change. Roy Poole Chair The Grange Patients Participation Group Editor’s Note: We are happy to carry your letter outlining progress but would also point out that we offered the Grange practice every opportunity to comment on the story at the time of publication but no comment was forthcoming