Save our right to paper bills

This month (July) marks four years since consumer choice campaign, Keep Me Posted launched.

Keep Me Posted was started to challenge companies who push their customers to receive electronic communication, without their consent, sometimes without their knowledge.

Our research has proven that it is easier to assess your financial health when you receive paper statements (75%) compared to (48%) electronic statements.

Thanks to the valuable information and feedback we have received from your readers, we have been able to persuade parliamentarians, large corporations, service providers and banks that everyone should have the right to receive their financial information in the format that is easiest for them – be it text, paper, email or a combination of all three.

As a result, 29 service providers, including a number of high street banks, have been awarded the Keep Me Posted Mark of Distinction in recognition of their commitment to consumer choice.

This means that millions of people across the country can rest assured that they will not be forced to receive electronic communication or penalised for requesting a hard copy of statements or bills.

I am incredibly proud of what the campaign has achieved over the past four years.

However, the battle is not over - we must continue to fight to ensure that our rights are honoured by companies.

We ask your readers to do the same. Together we can stop organisations overlooking our wishes or taking our custom for granted.

Let us know your experiences by writing us at: FREEPOST KEEP ME POSTED. Judith Donovan

Chair Keep Me Posted