Rail de­lays ‘un­ac­cept­able’

The Peterborough Evening Telegraph - - NEWS -

A gov­ern­ment min­is­ter has promised lessons will be learned af­ter a bun­gled new rail timetable left Peter­bor­ough with an “un­ac­cept­able” rail ser­vice.

Jo John­son, Min­is­ter of State at the De­part­ment for Trans­port, said he could “only imag­ine the frus­tra­tion that pas­sen­gers felt over the un­ac­cept­able ser­vice”.

His re­sponse was de­liv­ered to leader of Peter­bor­ough City Coun­cil Cllr John Holdich, and chief ex­ec­u­tive Gil­lian Beasley, af­ter they ex­pressed their con­cerns about the “huge, neg­a­tive im­pact on the city” from rail de­lays af­ter Govia Thames­link Rail­way and Great North­ern in­tro­duced a new timetable in May.

The pair had been in­structed to write to the gov­ern­ment de­part­ment by coun­cil­lors.

Mr John­son said: “The rail in­dus­try has col­lec­tively failed to de­liver for the pas­sen­gers it serves.” But, he said he was “pleased” com­muters will be able to re­ceive com­pen­sa­tion.

Fur­ther de­tails can be found at: https://www.great­north­ern­rail.com/in­dus­trycomp/.

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