The Peterborough Evening Telegraph

Trying to reframe the situation’s outlook

- Clare Eager of PeopleHR

Sometimes it’s hard to see the positive, especially when there seems to be negative after negative.

And in the workplace, this is not any different to actual ‘life’. Perhaps it’s just a matter of ‘reframing’?

Reframing doesn’t mean ignoring the reality of the sit- uation, it just means looking at the reality from a different angle, and that angle could potentiall­y be more positive. But how can employees do this?

Often it is referred to as looking at a glass of water that is either half empty … or is it half full?

How can we look at that glass of water differentl­y, when we are adamant, it is half empty or half full? Well, it’s about wanting to see something different.

Within the workplace, what tools and techniques do employees have to look at a work-related issue differentl­y?

They have many, but there are the top three, right here.

Firstly, there needs to be the ability and humility to acknowledg­e that something isn’t how you want it to be, and closely followed by the desire for it to be different.

This step is natural and it’s ok to be here and employees need to spend some time in this thought space.

After acknowledg­ing this situation, it is about wanting to move on to the next stage.

Secondly, there is language. Consider what language or narrative that is being used to describe the issue.

For example, “the widget isn’t working” could be reframed to “the widget isn’t working yet, what else do we need to do?”

It’s about acknowledg­ing the reality of fact – it isn’t working how you want it to, and therefore questionin­g, what needs to change to enable it to perform how you want it to perform.

Thirdly, is about working towards making the reframing a reality.

It’s about identifyin­g what needs to happen differentl­y, putting those steps in motion and then chieving the outcome goal.

People talk about reframing as if it is lying about a situation or ignoring what is actually happening.

It isn’t.

It’s about acknowledg­ing the current state but rather than refusing to remain within it, identifyin­g an alternativ­e solution and taking action. It’s about retaining control.

It’s about controllin­g the narrative and making the outcome the one that you want.

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