Support firm sees leap in demand

A Highland-based IT support and software firm has experienced a leap in demand for its services as people across the north get to grips with working from home.

David Garvie, cofounder of sfG, said the company was inundated with calls for help as the Covid-19 lockdown got under way and firms hurriedly implemented new measures allowing staff to work remotely.

The Inverness business had recently marked its 10th anniversary and launched new job management software, sfG Scope, when the crisis started to unfold.

Mr Garvie, who launched sfG with Robert Murray in 2009, said: “The business was originally founded to provide IT support in the Highlands, and while we have continued to do that we have also expanded our product offering.

“The business was founded to provide IT support”

“On the IT support side, when the lockdown started we were snowed under with calls as people started working from home on laptops instead of in their offices. The team has been hard at work supporting our customers ever since.”

SfG Scope, a cloudbased tool that allows firms to simplify key business operations, launched by the firm in October, had “really come into its own” during the lockdown, Mr Garvie said.

He added: “We have clients from an array of sectors using it at the moment and one local customer recently told us his business wouldn’t have survived the pandemic without it.”

Since its launch, sfG has grown steadily and now has a total workforce of 12, working with clients around the north, as well as other parts of the UK and overseas.