The Press and Journal (Inverness, Highlands, and Islands)
Glaziers scoop prize
Local home-improvement specialist Thistle Windows and Conservatories recently celebrated picking up both the UK National and Scotland Regional Customer Satisfaction Awards for 2013 – the 12th year running that the company has scooped a prize.
The awards come from the independent window and conservatory installers’ organisation Network Veka, who collated the votes of nearly 16,000 households across Britain and Ireland.
The results not only proved Thistle Windows and Conservatories to be the regional winner for Scotland, but the company was also voted the overall UK national winner for customer satisfaction, standing head and shoulders above over 140 other Network Veka member companies.
Network Veka is a unique sectoral standards organisation that only accepts the very best, most professional window, door and conservatory companies – and then makes sure they stay the best.
All prospective members undergo rigorous vetting before being accepted and must agree to regular audits and training.
Both awards were presented to trade director Andy Cadman and purchasing manager Paul Mair at the recent Network Veka AGM in Solihull.
While handing over the awards, Network Veka MD John Ogilvie highlighted the scope of the company’s achievements.
He said: “Every single Network Veka member maintains high standards, so you really are competing against the best of the best.
“To be crowned the national winner, as well as the regional winner for the 12th time is a truly fantastic achievement.
“Congratulations.”