The Press and Journal (Inverness, Highlands, and Islands) : 2020-06-22

BUSINESS : 29 : 29

BUSINESS

THE PRESS AND JOURNAL BUSINESS 29 Monday, June 22, 2020 SMALLBUSIN­ESSFOCUS Making a successful business by keeping people connected Each week, we ask small businesses key questions. Here we speak to Stewart Macdonald, managing director of Forresbase­d telecoms firm Fibre 1 How and why did you start in business? After graduating from university with a business degree, then an MBA and 10 years working as a business transforma­tion consultant for enterprise agencies across Scotland, I identified a niche in telecoms. In 2014, having successful­ly operated and sold a communicat­ions provider for a six-figure sum, the decision to start Fibre 1 was based on a desire to learn from past endeavours. We identified a gap in the market for better provision and availabili­ty of connectivi­ty solutions to any-sized business across any location in the UK. What do you waste your money on? and commonsens­e approach – which promotes positive business growth. We hope to excel in these qualities as Fibre 1 grows and we continue to develop a great team. customers who were previously advised the services were not available to them due to their location. No job should be impossible, providing you have a strong relationsh­ip with suppliers, an excellent project management team and an exceptiona­l level of customer care. Also, we believe it is absolutely vital to play a role in the local community and are currently short sponsors at Elgin City and Lossimouth football clubs. Both clubs are also part of our affiliate partnershi­p programme, meaning they receive revenue for every contract placed with Fibre 1. In addition, we are very proud to be corporate sponsors of Moray School Bank. If pushed to highlight one mistake it would be not engaging with enough influencer­s to promote growth. I have wasted money in the past on nice cars, which tend to lose value as you drive out of the showroom and are probably less important as your career progresses and success goals alter. What is your greatest achievemen­t? It is in looking back at where Fibre 1 started, with all the challenges we faced during the business start-up phase, and then assessing what has been achieved by the dedicated team we have now. The best achievemen­t, however, is seeing how others excel and progress as the business grows. How did you get to where you are today? What do you do to relax? Who helped you? A game of golf or a walk on the beach with our dog is a great way to relax and clear the mind for We had developed some great supplier relationsh­ips from a previous successful venture and maintained those positive links during the Fibre 1 build process. We also received great advice and support from Scottish Enterprise, Highlands and Islands Enterprise and the Federation of Small Businesses, plus funding from private investors who were a very positive influence. How would your friends describe you? A lot of hard work and determinat­ion. Having the experience and profession­alism to successful­ly build and maintain relationsh­ips with industry leaders, partners and customers has allowed us to continue to grow. We are proud to have successful­ly completed installati­ons for Hopefully, my friends would describe me as driven and focused mainly on achieving goals where the odds are against me. Possibly a bit loud after one too many wines. “I have tended not to focus on mistakes but learn from the interactio­ns” If you were in power in government, what would you change? What would your enemies say about you? I would recommend additional focus on promoting start-ups and innovation, as well as best practice from worldwide successes across a range of technology sectors, plus better funding for highgrowth businesses. the next working day. I try not to see people as enemies, but possibly just on a different path. It’s not positive energy to put too much thought into worrying about what potential enemies think – I try to focus on the positives in every situation. What are you currently reading, listening to or glued to on the TV? I am a great supporter of the TV series Dragons’ Den, in which new ideas are taken into an environmen­t where concepts are challenged and discussed. I also like a good box set, while my Sonos (speaker system) playlist includes U2, Coldplay, Dire Straits and Bruce Springstee­n. What has been your biggest mistake? While developing a plan to build a company from a standing start, I have tended not to focus on mistakes along the way but learn from the interactio­ns and decisions required to successful­ly grow a business. What do you still hope to achieve? What do you drive and dream of driving? We pride our ourselves on giving customers an excellent personal customer service and maintainin­g our quality I drive a Mercedes Convertibl­e and I suppose my dream car would be a Maserati or Aston Martin.