The Press and Journal (Inverness, Highlands, and Islands)
Management needs reboot for workers
North and northeast businesses striving for happy workplaces would do well to pay attention to the findings of a revealing new study.
The report shows a direct link between poor managers and negative mental health, job satisfaction and performance among workers.
In response, the Chartered Institute of Personnel and
Development (CIPD) is highlighting the need for better people manager selection and development.
The professional body for HR and people development hopes this will ensure many more business bosses have the skills needed to effectively lead and support their teams.
Its report, The Importance of People Management: Analysis of its Impact on Employees, draws on data from CIPD’s annual Good Work Index, which asked employees to rate managers on a range of people management behaviours.
This research starkly shows that the number of poor managers that lack key people management skills can have a very negative effect on the mental health, job satisfaction and performance of the people they manage.”
The results were then used to create a line manager quality index,
to analyse whether employees’ perception of line management behaviour was linked to their job satisfaction, wellbeing and performance.
Lee Ann Panglea, head of CIPD in Scotland, said: “This research starkly shows poor that managers that lack key people management skills can have a very negative effect on the mental
health, job satisfaction and performance of the people they manage.
“It also highlights that good manager behaviour can help mitigate against people experiencing excessive workloads and stress.
“Managers who treat people who work for them fairly and provide effective feedback and regular support, while also developing their staff
and helping employees to work together, are likely to have happier, healthier and higher performing teams.
“Employers need to think extremely carefully about just how they recruit and develop their managers at all levels to ensure they are equipped with the people management skills needed to manage people effectively.”