Ryanair faces en­force­ment ac­tion by CAA

Air­lines: Reg­u­la­tor rules on re­fusal to com­pen­sate for strike dis­rup­tion

The Press and Journal (North-East) - - NEWS - BY HOLLY WIL­LIAMS

Ryanair is fac­ing en­force­ment ac­tion by the air­line reg­u­la­tor over its re­fusal to com­pen­sate pas­sen­gers for flight dis­rup­tion caused by staff tak­ing strike ac­tion.

The Civil Avi­a­tion Authority (CAA) said the low-cost air­line has re­jected com­pen­sa­tion claims and has now ended its agree­ment with Avi­a­tionADR - a CAA-ap­proved body for al­ter­na­tive dis­pute res­o­lu­tion of pas­sen­ger complaints.

The CAA said it does not be­lieve the strikes are “ex­tra­or­di­nary cir­cum­stances”, as Ryanair has claimed.

They are there­fore not ex­empt, mean­ing its cus­tomers should be com­pen­sated, the CAA said.

The com­mer­cial court in Barcelona ruled in Oc­to­ber that no com­pen­sa­tion should be paid by Ryanair in the wake of strikes.

A Ryanair spokesman said: “Courts in Ger­many, Spain and Italy have al­ready ruled that strikes are an ex­tra­or­di­nary cir­cum­stance and EU261 com­pen­sa­tion does not ap­ply.

“We ex­pect the UK CAA and courts will fol­low this prece­dent”

The CAA said pas­sen­gers with an ex­ist­ing claim will now have to wait un­til the out­come of its en­force­ment ac­tion against the air­line.

“We ex­pect the UK CAA and courts will fol­low this prece­dent”

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.