Guide dog owner left without seat
A guide dog owner was left to stand on a busy train between Edinburgh and Perth despite asking passengers “several times” for a seat.
Jonathan Attenborough was travelling on the 4.39pm service on Tuesday from Haymarket with his Labrador and found himself standing in the area in front of the train doors.
Jonathan, a disability and inclusion advocate, took to social media to vent his anger about the lack of assistance from Scotrail staff on the service.
He said: “Completely unacceptable passenger assistance from @Scotrail to leave me and my guide dog in the doorway of the train.
“I asked several times if there was any spare seats and not one passenger responded.
Doesn’t give me much faith in humanity.”
A Scotrail spokesman said: “We’re sorry we let Mr Attenborough down on the high standards of assisted travel that we aim to provide. We are working hard to learn from this.
“It’s disappointing to learn that no customer offered up a seat, as we would expect customers to keep our priority seats free.”