Amazon ramps up grocery delivery offering
● Technology giant in expansion bid as lockdown sees surge in demand
Amazon is to make its Amazon Fresh service free to Prime subscribers as it looks to rapidly expand the grocery delivery business across the UK.
The technology giant has also said it will speed up delivery times to make same-day delivery available to UK grocery customers in some parts of the South East.
Customers subscribing to Amazon Prime will be able to order groceries through Amazon Fresh, with free delivery on orders over £40, from yesterday.
Amazon said the move would start with about 300 postcodes, focused around
London and the South East, with the service expanding to millions more by the end of the year.
Customers can purchase tens of thousands of grocery items supplied by Booths and Whole Foods, as well as a raft of brand suppliers such as Pepsi, Danone, Warburtons and Britvic.
The move comes as Amazon has continued to invest millions in the Prime service, which provides customers with free next-day Amazon delivery and films, and TV programmes via its Prime Video streaming service.
The retailer said Prime customers in more than 40 postcodes across the South East, covering areas such as Woking
and Guildford, would be able to order same-day grocery delivery. Amazon said it plans to expand the service to more customers by the end of this year.
The move comes after the technology giant saw grocery sales surge during the lockdown as more shoppers wanted food to be delivered to their doors.
The service will be up against established delivery firms such as Ocado, which reported “unprecedented” demand in the six months to 31 May. According to the latest data from market research firm Kantar, Ocado’s sales rose by 45.5 per cent over the past 12 weeks, while online grocery sales in general swelled 92 per cent over the past month.
Supermarkets including Tesco, Morrisons and Sainsbury’s, which also provide an online delivery service, could also be impacted by Amazon’s launch.
Asda last year announced it was joining forces with Uber
Eats to provide a rapid delivery service, while Aldi said in May this year it was partnering with Deliveroo to do the same. Both supermarkets said it would allow for groceries to be delivered in “as little as 30 minutes”.
Last month the Competition and Markets Authority gave provisional approval for Amazon to buy 16 per cent of Deliveroo.
Russell Jones, country manager at Amazon Fresh UK, said sales had been “particularly strong” following lockdown, but stressed the latest move had been in the pipeline long before coronavirus hit the UK.
Mr Jones said: “Prime members love the convenience of grocery delivery at home, which is why we’ve made Amazon Fresh a free benefit of Prime. He added: “We will keep improving the grocery shopping experience so by the end of the year, millions of Prime members across the UK will have access to fast, free delivery of groceries.”