The Scotsman

How business can target social media platforms

- Julie Moulsdale Julie Moulsdale is MD at Perceptive Communicat­ors

In the last few weeks, the everchangi­ng nature of the social media landscape has been brought into sharper focus after Elon Musk’s buyout of Twitter and the global reaction.

For two decades social media platforms have been part of the fabric of modern life. What started with Bebo, Myspace and Vine has graduated to ever more sophistica­ted platforms like Tiktok and Bereal, which are being increasing­ly used as tools for brands and businesses to communicat­e with evergrowin­g audiences. With the surge in social media there is a temptation for organisati­ons to jump into this space.

At Perceptive, we keep abreast of the latest changes across channels and focus on the platforms most valuable to our clients.

On Linkedin we recently helped a client devise a creative and targeted recruitmen­t campaign for four key senior vacancies which were hard to fill. These roles were key to the organisati­on’s priority goals. Not long after the campaign had ended, all four roles had been successful­ly filled.

In 2022 we saw short form video continue its upward trajectory with Tiktok leading the charge; the app now has over 1.5 billion monthly active users. The last 12 months also saw more brands using social media influencer­s to leverage their products or offerings, with 64 per cent of marketeers saying they used influencer marketing or planned to do so in 2022.

Our work on Instagram includes a successful influencer campaign which drove several high value leads for a recently launched urban developmen­t. In the week following the campaign, web traffic surged by 174 per cent, resulting in 19 additional enquiries and at least one reservatio­n for these luxury urban apartments.

So what does 2023 have in store? Tiktok is tipped to continue its growth into next year; scroll-stopping short-form content will be

more important than ever. This will go handin-hand with more influencer marketing as smaller brands tap into affordable micro influencer­s and their highly engaged audiences, while user-generated content is set to become even more important, particular­ly for consumer-facing brands.

All of this is underpinne­d by the key pillars of authentici­ty, storytelli­ng and community building which should be essential ingredient­s in the mix of any social media strategy.

So make sure you first lay out your objectives and consider which social media platforms will best help you achieve them. Where possible, set clear, measurable goals to help you keep track of progress; if you’re looking to increase brand awareness on Instagram, what are you hoping to achieve as a result in the next three months?

From there you can begin to plan your content, ensuring you have a regular drumbeat of activity, with each post having a clear purpose. Content might include showcasing your company’s culture with ‘meet the team’ features or blogs. Do some research into key awareness days or events in the calendar that are relevant to your brand and consider how you can join these conversati­ons which are already happening to maximise your content.

Done right, social media has the potential to be a key driver of success, but in an ever-changing world, it pays to have your finger on the pulse. Chances are this time next year there will be new platforms to explore and discuss.

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↑ Social media can help drive success

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