WE'RE WATCHING YOU

A HEATING system company that sold ‘dangerous and defective’ radiators has been closed down in the High Court after an investigation by the Government’s Insolvency Service.

Xefro Trade Limited claimed its graphenecoated radiators would cut household heating costs by 75 per cent and save more than two tons of carbon emissions each year. But investigators found householders’ bills more than doubled, and the radiators produced almost twice the CO2 output.

I warned in May last year that a connected company, Complete Energy Europe Limited, pocketed £4,000 paid as a deposit by a customer. Eleven days later, it decided the Xefro radiators could not be fitted after all, but it kept the money. Xefro washed its hands of its sales agent, claiming it was not responsible.

The Insolvency Service found this was not an isolated complaint. Other customers paid deposits for radiators that were never delivered or fitted.

Many who did receive the radiators found that when problems arose, the 20-year guarantee was worthless.

Complete Energy Europe was wound up by the High Court last March.

Despite Xefro boss Michael Drogan telling The Mail on Sunday that Complete Energy Europe was simply ‘a reseller of the Xefro product’, his own business has now been closed down.