Be card sharp...how to stop criminals making off with your cash
DO NOT keep a contactless – or any other type of card – in an easy to access pocket or bag. Consider taking just one card on a night out to limit losses.
NEVER hand over a card to a cashier or waiting staff – ask them to bring the card reader to you. This reduces the risk of a card being skimmed and cloned.
ALWAYS check the amount you have been charged and ask for – and keep – the receipt. Checkout staff do not automatically issue one for contactless transactions.
BE AWARE that when using contactless at a vending machine or on a bus or train no receipt is issued. Check your statement to ensure the correct payment was taken.
GUARD against a card’s details being skimmed while still in your possession by lining a wallet or cardholder with tinfoil, blocking radio-frequency identification signals to and from your card. Also consider purchasing a custom-made anti-fraud wallet, purse or similar gadget. Security expert Andrew Goodwill, of The Goodwill Group, always uses a protective wallet. He says: ‘It is possible for crooks to download software on their phones that can read your card. It cannot read the security code but many online stores do not require it, allowing crooks to make large purchases with the details they have collected.’
ACT fast if a card is lost or stolen so the provider can cancel it. Keep in a safe place emergency phone numbers for each of your contactless card providers. Report the incident to Action Fraud on 0300 123 2040 or online at actionfraud.police.uk.
CHECK bank and card statements regularly for suspicious transactions.
REVIEW your credit report periodically to help spot any unusual activity. If you do fall victim to fraud, the credit reference agencies such as Equifax, Experian and Callcredit can help repair any damage to your credit history.
CONSIDER asking for a non-contactless card if you – like the Bank of England’s chief cashier Victoria Cleland admitted recently – prefer to avoid the technology. Not all providers allow this alternative and even if they do, you will have to request it as contactless is the default option.