Users sound off about the new BBC app
THE new BBC Sounds online service allowing users to listen to the radio and download shows has been slammed despite a £10million marketing campaign.
Listeners have flooded social media with complaints about the online service and app for tablets and mobile phones – with many saying it is worse than the iPlayer Radio that it will replace early next year.
One listener wrote: ‘I’ve just deleted the BBC Sounds app. Didn’t work. Wouldn’t play any downloads. Difficult to navigate and gave less info.’
BBC Sounds, available via an app since June and online since October, brings 18 national and 40 local radio stations together.
The BBC has reportedly spent £3million on a glitzy publicity campaign, including an advert with Kylie Minogue. It plans to spend another £7 million next year.
A BBC spokesman said: ‘BBC Sounds is already superior to the iPlayer Radio app.’