The Sunday Post (Dundee)

Need to sort out your Will? Nine out of 10 clients recommendi­laws

ILAWS’ trusted estate planners are on hand to help you out

- WORDS LAURA COVENTRY

At the start of any year, getting our legal affairs in order is usually on our to-do list, and 2022 is no different. However, choosing a reputable company to handle our Will-writing and Power of Attorney-arranging can be daunting. In Scotland, for those organising these essential legal documents, ILAWS Scotland is a popular choice.

Why choose ILAWS?

Nine out of 10 clients highly recommend ILAWS to others when appointing estate planning profession­als to organise your legal affairs.

But that is not all. ILAWS is also rated highly on Trustpilot, achieving a very respectabl­e 4.6 stars out of 5 (as of January 2022). For those who are unfamiliar with Trustpilot, it is one of the world’s leading review platforms where people can log their experience­s and comments with an organisati­on for all to see. It is a way to “discover and compare the best and most trusted” companies, says Trustpilot.

On the platform, 85% of clients rated ILAWS Scotland “excellent”.

For Wills and Power of Attorney services, ILAWS is a top choice – and the huge number of delighted clients are testament to this.

Valerie Miller in Cumbernaul­d was impressed and said:“i had already made an enquiry with ILAWS after seeing their services advertised in The Sunday Post newspaper, and from the get-go, they were incredibly helpful and kept me in the loop throughout the entire process.”

While Billy White, from Glasgow, also highly recommends the company: “After my initial call, a member of staff from ILAWS came to the house and

I was given advice. Everything was made clear and anything I was unsure of was explained… If you are thinking about a Will or

Power of Attorney, go to ILAWS.”

What can you expect from ILAWS?

A profession­al service and a great customer experience come as

standard with ILAWS. From the initial call you, as the client, are looked after by staff. At ILAWS everyone is treated on a case-bycase basis and with utmost respect. Whether you are discussing your legal affairs over the telephone, in person in your own home or at ILAWS’ office, great care will be taken to ensure your safety during Covid times.

For example, every team member at ILAWS is doublevacc­inated AND boosted. Plus, since the start of the pandemic staff have always worn – and continue to wear – gloves and face masks, as well as regularly sanitising before, during and after in- person visits, so your personal safety is looked after in the same way your legal affairs are.

What’s new at ILAWS?

Besides the latest impressive Trustpilot score of 4.6 out of 5 in January (up from December 2021), there are a few other things to celebrate at ILAWS.

In December, the estate planning firm was named as an accredited Living Wage employer. This means that all employees working for ILAWS – whether they are staff or contracted staff – will be paid a Living Wage rate. This accreditat­ion is “to formally recognise and celebrate companies who go further than the government minimum”, according to Living Wage Scotland.

As well as covering Glasgow, Ayrshire, Edinburgh, Perth, Aberdeen, Dundee and Fife, ILAWS has recently expanded to include

Moray and Inverness-shire, too. Estate planners continue to conduct appointmen­ts with clients over the phone, on Zoom or through in-person home visits in all these areas and beyond.

ILAWS has also recently had a website refresh. See the new-look site at: ilawsscotl­and.co.uk to discover the full range of services on offer from the estate planning profession­als.

If you need advice or support with arranging a Will or Power of Attorney this year, contact ILAWS on 0800 049 9688 or visit its relaunched website: ilawsscotl­and. co.uk. Don’t forget, if you have dealt with ILAWS in the past and would like to tell others about your experience, then comment on uk.trustpilot.com

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